Got questions? This way.
FAQs, quick fixes, and official info on every feature.
Can't find your question here, contact our support desk.
General questions:
Optimum Data Solutions helps fleets and equipment operators improve visibility, safety, and maintenance outcomes through telematics, maintenance software, and integrated partner solutions. We focus on practical tools that reduce downtime and bring clarity to daily operations.
.
We work with fleets of all sizes across transportation, delivery, utilities, public works, construction, and mixed equipment environments. Whether you manage a handful of assets or hundreds, our approach scales to fit.
No. Our solutions are modular. You can start with telematics, maintenance software, or a specific integration, and expand over time as your needs evolve.
Not at all. Smaller and mid-sized fleets often see the fastest impact because improved visibility and structure make an immediate difference.
Geotab Telematics Questions:
Learn about using our themes on client websites, customizing theme code and design, renewal of theme licenses, restrictions on license transfers, and compatibility with self-hosted sites.
Geotab is a leading telematics platform that provides real-time vehicle and asset data, including location, driver behaviour, engine diagnostics, and safety insights.
We support the full range of Geotab GO devices, including GO Focus and GO Focus Plus AI dash cameras, GO9 devices, GO Rugged, and GO Anywhere asset trackers.
The GO Plan is a single, all-inclusive plan designed to deliver maximum value. It provides enhanced data access, broader compatibility with add-ons, and deeper insights across safety, productivity, maintenance, and compliance.
Yes. Geotab supports internal combustion vehicles, electric vehicles, and mixed fleets, including EV charging status, energy usage, and sustainability reporting.
Most GO devices are plug-and-play and do not require wire splicing or dash-mounted antennas. Installation requirements vary slightly depending on the device and vehicle type.
Partner and Custom Integrations
Yes. We support integrations with telematics platforms, partner add-ons, and selected third-party systems to ensure data flows cleanly across your operation.
In some cases, yes. We work with customers to evaluate custom integration needs and determine the best approach based on complexity, value, and long-term support.
That depends on the integration. Many solutions work using existing data sources and APIs without requiring new hardware.
Support Desk Requests
You can contact our support team by email at support@optimumdata.io or through the Contact Us page.
We provide help with setup, configuration, troubleshooting, and day-to-day usage of our supported platforms.
Support is primarily provided through email and scheduled calls to ensure issues are handled efficiently and accurately.
Yes. We offer practical training resources and guided onboarding to help teams get value quickly without unnecessary complexity.
Still Have Questions?
If you don’t see your question here, reach out anytime. We’re happy to talk things through and help you figure out what makes sense for your operation.